Terms and Conditions:

1. All activities are subject to The South African Lion Park (Pty) Ltd conditions for a particular activity; therefore age, weight or weather restrictions etc. may apply.

2. The South African Lion Park (Pty) Ltd reserves the right to cancel an activity due to any circumstance that the management of The South African Lion Park (Pty) Ltd may deem to render the activity unsafe for animals, public or staff, in which case our refund policy will be implemented. If the activity is deemed unsafe due to client behaviour or disposition (example alcohol or drug intoxication), no refund shall be granted.

3. No shows by guests will forfeit full payment.

4. The South African Lion Park (Pty) Ltd reserves the right to refuse access or permission to participate in any activity; as well as to remove any client from any activity and/or premises due to health reasons, intoxication, violent or threatening behaviour or reason deemed to compromise the general safety of the staff, animals or other members of the public

5. Whilst precautions are made to ensure the safety of all guests, all guests enter the premises and participate in activities at their own risk. Refund Policy: The South African Lion Park (Pty) Ltd strives to provide our customers with an experience that meets or exceeds customer expectations. Should you feel that the service/product received does not meet these expectations, please discuss the matter with a member of our management team. It is our company policy to refund you in full should you not be fully satisfied with your experience, service or product received.

Cancellation Policy

Cancellations made 7 day or less prior to the activity will forfeit the full amount

Cancellations made 8 to 14 days prior to the activity will forfeit 50% of the full amount

Cancellations made 15 to 28 days prior to the activity will forfeit 25% of the full amount

Please arrive 30 minutes before the tour departure (for tours departing at 11:00 and 14:00)