RESERVATIONS Full payment is required upon making an online reservation and prior to receiving confirmation; this does not apply to 30 day account holders whereby an agreement has been contracted. If payment and proof thereof is not received, the reservation will be cancelled. All requests for amendments to a reservation are required in writing by fax or electronic mail at least 7 days prior to the first activity date. Amendments may be approved subject to availability in the sole discretion of Ocean Blue Adventures Management. INDEMNITY All passengers are required to sign an indemnity form for all transfers and activities they are participating in prior to departure of the activity. In case guest refuse to sign the indemnity form the guest will not be able to partake in the activity and will not receive any refund. The indemnity form must sign by a Parent/Legal guardian for children under 18 years. Any unaccompanied child under 18 requires the indemnity to be signed by a parent/legal guardian prior to the activity. CHILDREN Children are classified as a passenger therefore children over 12 will be charged the full adult rate. Children 4 years and older will be charged full rate. Township tours On a Township Tour – Ocean Blue will not take any responsibility for guests who enter Qolweni UN accompanied by a registered Ocean blue Guide. If on a bus tour and they decide not to participate in the tour they are asked to remain seated in the bus, if the guest want to get out and take photos we will not be held responsible for theft, damage to themselves or property. GENERAL Management reserves the right to amend/cancel/add terms & conditions without notice. All terms & conditions are subject to South African Law & Jurisdiction

CANCELLATIONS A 100% cancellation fee will apply in the event of a no show by guest on the activity date. In the event of an amendment not received 7 days prior to activity booked the guest will still be responsible for the full cost for the total number of passengers originally confirmed. Management reserves the right to cancel any activity due to unforeseen circumstances including but not limited to, lack passengers, or weather conditions. In case of a weather cancellation, weather conditions are judged exclusively by Ocean Blue Adventures Management, guests must report for the service/activity unless notified by Ocean Blue Adventures Management. In the event of a cancellation by Ocean Blue Adventures Management, a full refund will be given on the amount paid less 2.5% bank charges (or refunded to booking agent)