WOW EBIKES PATERNOSTER TERMS AND CONDITIONS Own risk All guests, clients participate on Wow eBike tours/activities at own risk. Should you the client damage the ebike due to his/her negligence, you shall be required to pay for the damages as determined by the Manager on Duty before you leave the activity area. Wow eBikes will provide invoices for the replacement parts and labour within 14 days and provide the hirer a refund if damages claimed is more than the damages sustained. Cancellation of activity WOW eBikes operates in diverse and changeable weather conditions and all tours and activities are subject to these conditions. Management reserves the right to cancel any activity due to unforeseen circumstances including but not limited to, unavailability, insufficient passengers and/or unfavourable weather conditions. Clients will be assisted in rescheduling affected bookings. If booking cannot be rescheduled, the nett booking price will be refunded within 30 days. In case of a weather cancellation, weather conditions are judged exclusively by the Management of WOW eBikes and guests must report for the activity unless notified by WOW eBikes. Refunds There will be no refunds in the event of a no-show by guest on the activity date. In the event of an amendment not received 3 days prior to activity booked, the guest will still be responsible for the full cost for the total number of passengers originally confirmed. • 30 days cancellation before arrival: 100% refund • 15 - 29 days cancellation before arrival: 75% refund • 4 - 14 days cancellation before arrival: 50% refund • 24 hrs - 3 days cancellation before arrival: 0% refund • If this product is bought as a Voucher or Gift Voucher then a 0% refund policy applies. Re-routing of tours In the unlikely event that WOW eBikes does not have access to specific area of the booked service or voucher on the day of the tour then WOW eBikes retains the right to re-route affected tours accordingly. Arrival at venue Kindly ensure you arrive at the venue 30 minutes before your tour departure time. Should you arrive later, your tour may be forfeited and not refunded or rescheduled. If however you contact us before your tour commencement time, we may be able to make alternate arrangements. Timeously means well beforehand. Loss or damage of any property of the client The owners and managers of Wow eBikes cannot be held liable or responsible for any loss or damage of any belongings or property of the clients. Indemnity All clients will be required to sign an indemnity before the eBiking tour takes place. Tour prices All tour prices are subject to change without prior notice. PayGenius terms and conditions Wow eBikes is a business in the activity industry.

1. Minimum age: 12 years 2. Minimum length: feet must be able to reach the pedals at lowest point 3. Maximum weight: 120kg 4. Experience required: rider must be able to ride a pedal bicycle 5. Never extend seat post above maximum indicated height 6. Always wear a helmet 7. Always wear a reflective vest 8. Always follow guide’s instructions 9. Always stay behind the guide 10.Always ride in single file, except on beach 11.Always keep a safe following distance 12.Always stay in the group 13.When in town, always keep left and watch out for traffic 14.Beware of cars, pedestrians and dog walkers 15.Stay clear of sea water and ride above water mark All contact points on eBikes are sanitized after each ride Helmets are supplied and sanitized after each ride Welcome to bring along own cycling helmet if preferred WOW eBikes buffs are available for sale Wearing Sun Block is advisable and also for sale