Bookings Terms and Conditions Online Bookings When booking online, the client will be directed to a booking platform for the desired safari package. This platform includes details such as International or South African guest, number of adults, number of children (under the age of 12 years), dietary requirements (if applicable), etc. Once the client has filled in all required fields and added any additional information (if applicable), the total payable amount for the safari will be displayed at the bottom of the booking platform. The client can then select the prompt to be directed to a secure online payment platform to make payment. Please note that ID or Passport copies are required to confirm citizenship of clients for booking purposes. Enquiry Form Bookings Clients may use an enquiry form to get in contact with Matumi Destinations PTY Ltd, in order secure their booking through our Bookings Department. When using the website, the client will locate the enquiry form on the desired safari package page. The client can then fill out all required fields and any additional information (if applicable) and then follow the prompt to submit the enquiry form. Once an enquiry form is submitted, the client will receive a response from the Bookings Department to the information details filled out on the enquiry form. The response will acknowledge receipt of the enquiry form and the details thereof. One of the booking agents will then directly contact the client to engage with them regarding the safari chosen and finalise / confirm the details. An invoice will then be generated and sent to the client for payment via EFT (Electronic Funds Transfer). Please note that ID or Passport copies are required to confirm citizenship of clients for booking purposes. Direct Email Bookings Clients are welcome to contact Matumi Destinations PTY Ltd directly via email for bookings. The email address to be used is bookings@matumidestinations.com An email can be sent through with the details of the safari required and the Bookings Department will then engage with the client to confirm the safari and generate a quotation. We encourage clients to use their surname, type of safari package and the date as the subject for the email for ease of reference. Once the safari details and quotation have been confirmed between the client and Bookings Department, an invoice will be generated and sent to the client for payment. Please note that ID or Passport copies are required to confirm citizenship of clients for booking purposes. INDEMNITY FORMS All clients are required to sign indemnity forms before being taken on safari. The indemnity form will be in electronic format. All dependants will require an adult to sign an indemnity on their behalf. If there is no accepted / signed indemnity, the client cannot attend the safari.

Something to consider when choosing a safari is the impact your choice can have on the environment. Matumi Destinations’ vehicles are designed to comfortably seat up to ten guests per safari. What is important to note is that by choosing this as an option it means less vehicle traffic per guest group, which then has a far lighter footprint per person entering the park. This has positive benefits at sightings, on the animals themselves and on the National Park infrastructure. By choosing a Kruger Park Full Day Safari with Matumi Destinations, you will not only have an incredible personal experience but you are helping in your own way to encourage a more sustainable safari. *Matumi Destinations can provide binoculars for rental during our safaris. Please feel free to enquire regarding this or choose this as an optional extra on our online booking system.